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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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David Sloan

November 2, 2026

5 out of 5 rating by David Sloan
"Steve is great to work with."
We responded:
"Thanks so much, David! We're thrilled to hear that working with us has been a positive experience for you. We truly appreciate your trust in our agency for your insurance needs!"
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Chelsey Jorgenson

November 2, 2026

5 out of 5 rating by Chelsey Jorgenson
"Brandi has been super helpful and responds so quickly whenever I need anything. Definitely recommend!"
We responded:
"Thanks for the recommendation, Chelsey! Brandi will be thrilled to hear how much you appreciate her quick and helpful responses. We're grateful for your trust in our agency."
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Emee Miller

October 29, 2026

5 out of 5 rating by Emee Miller
"Super quick detailed response to queries."
We responded:
"Hi Emee, I want to take a moment to express my gratitude for highlighting our quick and detailed responses! Your acknowledgment means a lot to us, and we appreciate your recognition of our efforts in providing timely and thorough information. Thank you once again!"
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Marisol Martinez

October 28, 2026

5 out of 5 rating by Marisol Martinez
"I have been with State Farm for a few years. Brandi you are awesome! I am always being updated with a quick response, with patience and understanding and bundling to save me money. Great customer service. Thank you for all your hard work State Farm!"
We responded:
"Hi Marisol, thank you for your kind words! Brandi and our team are thrilled to hear that you're happy with the service and savings from bundling. We appreciate your continued trust in us for your insurance needs."
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Kevin Tejada

October 27, 2026

5 out of 5 rating by Kevin Tejada
"I can't say enough great things about Brandi at Steven Cronin State Farm! From start to finish, she was an absolute pleasure to work with. Her communication was outstanding, she was always responsive, and she consistently went above and beyond to make sure we were taken care of.

What really sets Brandi apart is her exceptional customer service. It's rare to find someone who is not only incredibly knowledgeable and professional, but also genuinely cares about providing a great experience for their customers.

I highly recommend Brandi to anyone looking for an insurance agent who is reliable, attentive, and truly puts her customers first. Thank you, Brandi, for making everything so easy and for setting the bar so high!"
We responded:
"Hi Kevin,

Thank you for sharing such a glowing review of Brandi's work at our office! It's fantastic to hear how her exceptional customer service and dedication made your experience so positive. We truly appreciate your recommendation and look forward to continuing to support your insurance needs."
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Randy Richardson

October 22, 2026

5 out of 5 rating by Randy Richardson
"I switched to these folks for my auto insurance. Got better rates, coverage and service than my previous agent whom I'd been with for basically 30 years. I also switched over my house to them and saved 1k a year and better coverage ."
We responded:
"Thank you, Randy, for choosing us for your auto insurance needs. It's great to hear that you're satisfied with the rates, coverage, and service. We're here to help whenever you need us."
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Chris Jensen

October 16, 2026

5 out of 5 rating by Chris Jensen
"Steve's staff is always friendly and very responsive. Whenever I call Braquel for any questions on our business policies she responds quickly and with exactly what I need."
We responded:
"Thanks, Chris, for your review! We're glad you had a great experience. If you need anything, reach out."
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Amy Deatherage

October 16, 2026

5 out of 5 rating by Amy Deatherage
"Brandi was very helpful in getting me coverage for my son's car."
We responded:
"Reviews like yours remind us why we love what we do, Amy! It's great to hear that Brandi was helpful in securing coverage for your son's car. We appreciate your trust in our agency and are here for any future insurance needs."
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Nathaniel Tyson

October 16, 2026

5 out of 5 rating by Nathaniel Tyson
"They are the best they are there when you you need them and very helpful and on top of things. I going to get my pet insurance next and maybe life too."
We responded:
"Nathaniel, hearing that our team has been helpful and quick to respond is always a win! We’re glad you know you have people you can turn to for your pet insurance questions and beyond. Thanks for giving us the chance to help!"
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Brad Flynn

October 10, 2026

5 out of 5 rating by Brad Flynn
"Brandi is a rockstar!"
We responded:
"Thanks so much, Brad! We’re absolutely delighted to hear that Brandi is making such a wonderful impact. Your feedback truly means the world to our team!"
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Neil Vasant

October 9, 2026

5 out of 5 rating by Neil Vasant
"Responsive and Client focusser"
We responded:
"Hi Neil! Thank you so much for highlighting our responsiveness and client-focused approach! Our team is dedicated to providing you with the best service possible. We can’t wait to assist you with any future insurance needs!"
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Helen Blain

October 8, 2026

5 out of 5 rating by Helen Blain
"The office is always helpful and responsive. Haley has been an especially friendly presence and helpful!"
We responded:
"Helen, it’s wonderful to know Haley and the rest of the office have been so helpful and quick to respond! We’re grateful you’ve chosen to trust our team and appreciate you taking the time to share your experience."
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Linda Caudillo

October 7, 2026

5 out of 5 rating by Linda Caudillo
"Very responsive, personable and a pleasure to work with. Brandi goes above and beyond to help me with my insurance needs."
We responded:
"Hi Linda, thank you for your kind words! We're thrilled to hear that Brandi has been such a great help with your insurance needs. We look forward to continuing to support you."
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andy lee

October 2, 2026

5 out of 5 rating by andy lee
"Steve’s been great- been with him for over 14 years and his office has been nothing but great!"
We responded:
"Thank you for your loyalty, Andy! It's wonderful to hear that the team has consistently provided you with excellent service over the past 14 years. We truly value your trust in our agency."
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Char Carbone Rowland

September 29, 2026

5 out of 5 rating by Char Carbone Rowland
"Great service and helpful!!!!"
We responded:
"Hi Char, thanks for the awesome feedback! Our team is thrilled to hear you found our service helpful. We're here whenever you need assistance with your insurance needs. "
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Margaret Weideman

September 23, 2026

5 out of 5 rating by Margaret Weideman
"Steve and his associates are incredible. Glad I’m insured by a wonderful team"
We responded:
"Hi Margaret! Thank you so much for your kind words about the team! We're really grateful to have you insured with us and are always here to help whenever you need. Take care!"
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Gilpin Club

September 23, 2026

5 out of 5 rating by Gilpin Club
"This is the best insurance team I’ve ever dealt with. No screened calls and no b.s. A.I answering machine to deal with when I need help; they Immediately answer and take care of business.
In addition, when it comes to claims, they WILL guide you and help you make the right decision."
We responded:
"Thank you for recognizing our team's dedication to providing direct and efficient service. We're glad to hear that our approach to handling calls and claims has made a positive impact on your experience. Your trust in our agency means a lot to us!"
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Erin Kendrick

September 22, 2026

5 out of 5 rating by Erin Kendrick
"Haley has been super helpful with our claim. She responds quickly and provides great customer service!"
We responded:
"Erin, this was such a nice note to come across! It's great to hear that Haley has been so helpful with your claim and provided excellent customer service. We're here for any future insurance needs you might have."
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Cute Stories

September 22, 2026

5 out of 5 rating by Cute Stories
"I recently took the scary step to secure my childrens future by purchasing life insurance. Haley Hernadez was so helpful in this process. She was prompt in replies, provided figures & answered all my questions in the most professional, kind, and caring manner."
We responded:
"Thanks! It's wonderful to hear that Haley Hernandez was able to assist you with securing life insurance for your children's future. We appreciate your trust in our agency and are here whenever you need us."
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peter savoie

September 21, 2026

5 out of 5 rating by peter savoie
"these guys are awesome!!! responsive, quick and competitively priced."
We responded:
"Thanks for the awesome feedback, Peter! Our team is thrilled to hear that you found us responsive, quick, and competitively priced. We look forward to continuing to assist with your insurance needs."
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Bryan Pfeiffer

September 18, 2026

5 out of 5 rating by Bryan Pfeiffer
"Team is always helpful and friendly, Steve is knowledgeable and provides guidance that I appreciate."
We responded:
"Bryan, it means a lot to know our team has been a helpful resource for you! We’re grateful that our guidance and friendly service have made a positive difference in your insurance experience. Thanks for trusting our agency and taking the time to share your feedback!"
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Tosha Cox

September 17, 2026

5 out of 5 rating by Tosha Cox
"We have been working with Steve and his agency for as long as l can remember. They are always there when you need them and they have made the process very easy. And like a good neighbor, Steve has been there through multiple houses and cars along the way!"
We responded:
"Thanks so much, Tosha! It's fantastic to hear that the team has been there for you through all your houses and cars. We truly appreciate your long-term trust and can’t wait to keep supporting your insurance needs!"
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WW Palmer

September 16, 2026

5 out of 5 rating by WW Palmer
"Just completed a call with Brandi who went above and beyond saving me lots of time by taking care of the State Farm dividend on multiple vehicles as well as processing the Monitored Fire Insurance form State Farm requested. Best service I experienced in a long time."
We responded:
"Thanks so much! It's great to hear that Brandi was able to assist you efficiently with the State Farm dividend and the Monitored Fire Insurance form. We appreciate your trust in our agency and look forward to serving you again."
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Glenn Fair

September 11, 2026

5 out of 5 rating by Glenn Fair
"Great folks! Very helpful and kind!"
We responded:
"Thanks for letting us know, Glenn! Our team is thrilled to hear you found us helpful and kind. We look forward to assisting you with any future insurance needs."
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N Kalinchuk

September 7, 2026

1 out of 5 rating by N Kalinchuk
"Oh hell no! State Farm and it's representatives would literally urinate in your wine and then wonder why you don't compliment the vintage. In auto and home, they are not there for you. Their own employee told me when I called about my parked car getting hit that I would be better off dealing with the other party's insurance company because with State Farm I would have to wait months for resolution. It was true. The other person was at fault and they handled everything within 2 weeks. With State Farm, I've had a home claim that has left me without a third of my home for 9 months and all Steve Cronin can do is defend the "process". Avoid at all costs!!"